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Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.studiomilena.com

 

INFORMATION WE COLLECT

When you visit our website, we automatically receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; information about some of the cookies that are installed on your computer and connection information.

 

We may use software tools to measure and collect session information, including individual website pages and products you have viewed and methods used to browse away from the page.

 

When you make a purchase or attempt to make a purchase through our website, we also collect personally identifiable information (including name, email, payment details (including credit card information).

HOW WE COLLECT YOUR PERSONAL INFORMATION

When you make, or attempt to make, a purchase on our website, as part of the process, we collect the personal information you give us.  This information includes your name, billing address, shipping address, telephone number, email address and payment details (including credit card information).

When you subscribe to our Textile Journal mailing list through our website, we will collect and store your email address, name and other subscription details that you may share when subscribing through our website.  Our Textile Journals mailing platform is hosted by Mail Chimp.  The subscription you share through this website will also be shared with Mail Chimp.

WHY WE COLLECT YOUR INFORMATION

  1. To fulfil orders placed on our website, including processing your payment information. 

  2. To arrange delivery of Customer's orders through Royal Mail service. 

  3. To communicate order related information with our Customers.

  4. To provide information or advertising relating to our products, services and exhibitions, in line with the preferences you have selected.

  5. To create statistical data and other non-personal Information, which we may use to improve, optimise and enhance our website,  our products and services

  6. To screen orders for potential risk or fraud.

  7. To comply with any applicable laws and regulations

 

HOW WE STORE YOUR INFORMATION

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and sell to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

For more information, refer to Wix.com Privacy Policy here..

HOW WE SHARE YOUR INFORMATION

We do not share, or sell, site visitors Personal Information to any third parties for the purposes of targeted advertising.

 We do share site visitors Personal Information with the below third parties:

1. Wix.com.  Our website is hosted by Wix.  See HOW WE STORE YOUR INFORMATION section.

2. Google Analytics: We use Google Analytics to understand and analyse how site visitors use the site.

HOW WE COMMUNICATE WITH YOU

We may contact you to notify you regarding your order, to resolve an issue, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

​WITHDRAW CONSENT

If you don’t want us to process your data anymore, please contact us at studiomilenatextiles@gmail.com or send by postal mail to: Studio Milena, Fourth Cottage, Main Street, Sinnington, York. YO62 6SH.

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.​

REVIEW AND UPDATE YOUR PERSONAL DETAILS

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at studiomilenatextiles@gmail.com or send us mail to:Studio Milena, Fourth Cottage, Main Street, Sinnington, York. YO62 6SH.

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